SEMINAR ON INTERACTIVE VOICE RESPONSE : IVRS is a significant step forward in the field of interactive Note that using the latest technology available today. IVRS is a unique blend of both the area of communication and software area that includes the best features of these two streams of technology. IVRS is an electronic device through which information is available on a linked subject of a specific organization through telephone lines worldwide worldwide. IVRS option offers quick and easy to talk about self-service with agents. It is widely used to survey systems of railways, banks, universities, tourism, industry, etc. It 's the easiest and flexible form of interactive communication, as by pressing a few numbers on phone that gives users a wide range of information on the subject desired. IVRS reduce costs to serve customers.

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